FAQ


RRPAA Membership Management Program FAQs

I have read the FAQs regarding the RRPAA membership management system and I am still having difficulty with my account, who should I contact?

Please email support@rrpaa.org with any questions or concerns regarding the membership management program. Although we often respond faster, please allow 1-2 business days for a response.

I am not receiving emails from the RRPAA?

There are a few steps you can take to increase the likelihood of receiving emails from the RRPAA. In most cases, the problem lies with SPAM blocking software. Email from the RRPAA comes from the address info@rrpaa.org. If you are having difficulty receiving email from this address you may have to explicitly tell your SMAP blocking / email client (Yahoo, Hotmail, Outlook, Thunderbird, etc) software that this is an approved address to receive email from. Most SPAM blocking /email clients have options for adding emails to these acceptable lists. Please contact your email provider for assistance with finding these options on your program.

You should also add the address info@rrpaa.org to your contact/address book. Some programs will accept emails from all addresses listed in your contact/address book.

It is also a good practice to check your junk/bulk mail folders for messages from info@rrpaa.org. Depending on your particular email software, email messages may be getting filtered to these folders. If you identify that email from info@rrpaa.org is ending up in your junk/bulk folders, you may have to change how your program handles this address. Please contact your email provider for assistance with modifying these options on your program.

How do I access members only content?

RRPAA members who are current with their membership dues have access to reserved content on the RRPAA website.

To access the reserved content if you are currently a memeber, login using the Login Link in the upper right corner of the screen. Enter your username and password and click login.

If you are not currently a member please sign up or renew at the Membership Signup page.

How do I access my account details?

To access your account details, login using the Login Link in the upper right corner of the screen. Then go to the Account Details page